Does Xfinity Offer Free Installation

What Is Xfinity and What Deals and Sales Do They Offer?

So, if you plan to watch Discovery+ on Xfinity, here’s what you need. A streaming TV Box with Xfinity Flex service. An Xfinity Internet service (any level will do the job). A standalone Discovery Plus subscription. As you can see above, the biggest requirement here is to be a user of Xfinity Flex.

Xfinity is a subsidiary of internet-giant Comcast. They provide nationwide services that include phone, TV, high-speed internet, home security, and home automation. All of their services are designed to work together effortlessly, connecting everything in your home and life to shore up your security and add a dash of convenience to your life.

Their home security systems are pretty flexible, as you can customize your system as you go. You’ll find that Xfinity also offers indoor and outdoor security cameras, smart locks, LED lights, and other smart home devices. However, Xfinity Home isn’t the cheapest home security system out there. So we did some heavy lifting and found the best deals, discounts, and special offers for you to consider.

Did You Know: Xfinity Home requires a contract, but thankfully the service comes with a 30-day, money back guarantee that applies to the cost of a standard installation – up to $500 – and the amount of one month of recurring service.

The best package for you may depend on the size of your home. Their basic home security package (Base) includes door or three-window sensors, a pet-friendly motion sensor, a touch-screen control panel, and cellular system backup. Xfinity also offers their Complete and Ultimate home systems for those who live in a bigger home. See below for a breakdown of prices.

Xfinity Home Pricing and Packages

Xfinity Home PackageProtection LevelPrice
BaseBasic Intrusion Protection$15 per month for 24 months, or a one-time payment of $360
CompleteIntrusion Protection + Video$20 per month for 24 months, or a one-time payment of $480
UltimateAdvanced Intrusion Protection + Video$25 per month for 24 months, or a one-time payment of $600

Keep in mind that all Xfinity Home security systems come with a touch-screen control panel. We’ve found these to be a great addition to almost any home (sure beats a push-button panel anyway).

FYI: We thought it was worth noting that due to the COVID-19 pandemic, Xfinity Home purchases are dependent on your location and their ability to provide professional installation.

The Xfinity Home security services are available as a singular service or bundled with others. They offer the Home Security Plan from $30 per month and the Home Security Plus Plan from $40 per month.

The plans include 24/7 professional monitoring and authority dispatch in the event of a security breach or house fire.

For those interested in the Ultimate option, the plan offers all of the above, as well as the ability to review up to a week of uninterrupted recorded video and motion clips; plus you’ll have easy access to footage search by people, vehicle, and pet activity, so you can find important footage in a jiffy.

Pro Tip: Going back and forth between the best home security systems out there? If so, you’ll want to look into Vivint, as it’s a perennial favorite on our top 10 list. To see how Vivint stacks up with Xfinity Home, check out our full Vivint vs. Xfinity Home guide.

Does xfinity offer free installation time

Xfinity Home Add-ons and Upgrades

Note that Xfinity Home also offers loads of add-ons and upgrades. Here’s a punch list of their offerings. (You can often find deals and discounts on these products.)

Xfinity Home ProductsPrice
Entryway Sensors$50
Outdoor and Indoor CamerasStarting at $120
Motion Detectors$40
Smoke Detectors$70
Zen Thermostat$120
Outlet Controllers$50
Wireless Keypads$40

FYI: The Xfinity Home motion detector covers up to 50 feet and is pet-sensitive, meaning you shouldn’t have to deal with pesky false alarms triggered by your pooch.

Xfinity Home Deals and Sales

Even with all of these packages, plans and bundles, we know you want the best deal for your wallet. There are ways to save more that include deals and sale pricing, discounts, and special offers to make Xfinity affordable for everyone.

Bundles that include Xfinity’s services, like home, the internet, phone, and TV, have a varied range of prices starting from $119 per month to $189 per month based on your usage and needs.

The Xfinity system is only available through their website or by calling your local Comcast/Xfinity provider. Their emphasis is on the monitoring service itself – the Xfinity-branded Comcast Telecommunication service – rather than the security system. However, they do offer deals on equipment add-ons for your Xfinity system.

We found that Xfinity is currently offering a $100 Visa prepaid card with certain delas on their website. They are also offering certain home security packages with no long-term agreements.

Did You Know: Xfinity Home provides 24/7 professional monitoring of their security systems. This is an essential component of home security that enables customers to feel confident even while they’re at work, on vacation, or otherwise away from home. You’ll enjoy mobile access and controls using Xfinity’s smart mobile app.

Does Xfinity Offer Free Installation Service

Bundled Equipment

While it’s great that the basic package includes door and window sensors, chances are you’ll have more than three windows/doors to secure. Xfinity Home makes it easier to afford additional items by offering discounted prices for buying multiples. While one sensor sells for $49.95, a three-pack is available for $129.95 (a savings of almost $20). Buy a five-pack of sensors for only $199.95 and save close to $50.

Black Friday and Cyber Monday Deals

At the time of writing this article, there were no announced sale prices for Black Friday or Cyber Monday. Furthermore, no past sale prices could be found for any of the services or equipment available on Xfinity’s website. However, it is still worth checking their site on the day after Thanksgiving – Black Friday – and the Monday that follows – Cyber Monday. You can also check here frequently as we’ll update this page with Xfinity Black Friday and Cyber Monday deals.

Discount Codes and Coupons

As you know, coupons – digital and printed – are an excellent way to save a little money. The home security field rarely offers coupons or digital discount codes. However, currently there are none available from Xfinity. That does not mean they won’t offer any in the future, as there seems to be a record of past discount codes being offered. Keep an eye on their website for the latest offers to be sure you do not miss a great deal.

Eco Bill and Auto-Pay

One discount available from Xfinity Home that does not require a code or coupon is the one they give for signing up for Auto-Pay and Eco Bill. While these options once offered a $10 discount – $5 each – they now offer one $5 discount. It should be noted that this discount takes up to 45 days to be reflected in your bill.

Pro Tip: If you opt for a DIY home security system, like SimpliSafe or Frontpoint, you’ll avoid the installation and activation fees, which will save you some cash. See our Frontpoint review to learn more about these quick and nimble systems. You’ll also find them to be all-around more affordable when compared to the top professionally installed security systems like Xfinity Home.

Special Offers and Promotions

Xfinity offers a number of special offers and promotional pricing through its website. These offers reward customers for adding services or referring new customers.

Military Offer

According to Xfinity’s website, Comcast offers a $25 reward for active-duty members and veterans toward their bill. After 90 days of Xfinity services, those with a minimum-term contract may also be eligible for a $100 prepaid Visa card.

Refer-A-Friend Rewards

Customers are repaid for referring their friends and family to Xfinity in the form of prepaid Visa cards. According to their website, the first referral is worth $100 and the second and third are $200 each. That’s a maximum of $500 in free money. Even better, the friends receive a reward as well (although what that is exactly is not clear).

Xfinity Quad Play Bundle

Although Xfinity offers their other three services – telephone, internet, and TV – in mix and match style bundles, their home security service is only offered in their Quad Play Bundle. This contains, as its name implies – all four of Xfinity’s services.

This is the ultimate in synchronization for home security and automation. Everything can be run from the voice-activated Xfinity X1 remote. You can lock your doors, check voicemail, monitor security cameras, manage your Wi-Fi connection, view caller ID, and more, all from your TV.

Final Thoughts on Xfinity Home Deals and Discounts

Xfinity Home isn’t the cheapest home security system available. It certainly doesn’t compete in price with SimpliSafe or Ring Alarm, two of our top-rated DIY systems. But then again, Xfinity’s security system is much more robust when compared to its more affordable competitors. You can get whole home automation and lots of different security camera setups with Xfinity. And if you find the right deals and sales, you can get out the door without draining your wallet. That’s a win in our book.

Q. My cable TV service with Comcast has been acting up lately, but I am scared to death to call someone out to the home to fix it with the Coronavirus out there. Is there any way to fix it without having to see someone? That’s what scares me the most. What is Comcast doing to protect us? Is it safe to have the cable guy come out to your house? — Kathryn, Arlington, Virginia.

Kathryn, that’s a great question for which I wish I could give you a definitive answer. But as with food delivery, and other at-home service calls now, it’s impossible to know with certainty if there’s a risk or not. Any engagement with a fellow human being right now is fraught with fear and the unknown, which is why health and government officials are urging everyone to practice social distancing.

The anxiety among pay TV subscribers may be particularly high now after the tragic news this week that a Comcast home service technician died from the Coronavirus, just 10 days after he visited several homes in Bloomfield, New Jersey. There’s no evidence that any of the Bloomfield customers caught the virus from the technician, but the possibility can put a scary picture in any customer’s head.

Cable and satellite TV services, including Comcast, are keenly aware of consumer concerns regarding home visits, and have taken steps to try to ensure a safe call as well as soothe anxieties.

The TV Answer Man asked Comcast for its new safety precautions, and you can see them below:

The nation’s largest cable operator has decided to end all in-home installations for new customers. Instead, the Comcast technician will perform the outside work required for a new installation, and then leave a package at your door with your equipment and detailed activation instructions on the scheduled installation day.

The self-activation kit will also include access to videos, FAQs and troubleshooting support at If the new services include Internet, you can download the xFi app ahead of the installation for faster and easier activation.

Comcast’s decision to end new in-home installations is a bold one, considering that many consumers are not tech-savvy and may choose not to order its service without a professional installation. This could diminish Comcast’s new subscriber totals in the coming weeks and months.

But the decision is certainly an understandable one considering the company just lost one of its own.

“We are staying consistent with the advice of our government and public health officials and limiting contact as much as possible, including when technicians entering customer homes,” the cable operator states at its web site.

Comcast says it will also not charge a new customer for a technician appointment.

For existing customers, Comcast says most issues can be resolved digitally using the company’s support tools. You can find technical support information at by searching for ‘How to Get Help.’

However, if your services are still not working, Comcast sends it will send a technician into your home to resolve the issue. Before the technician comes inside, Comcast’s customer service will ask you the following questions to protect his or her safety:

* Are you under quarantine for the Coronavirus?
* Are you experiencing flu-like symptoms?
* Have you been exposed to someone with the Coronavirus or flu-like symptoms over the last 14 days?

If the answer to any of those questions is yes, Comcast will ask that you reschedule the appointment.

To protect your safety, you can request that your technician show you a certification that shows that they:

* Have not traveled to any country that is designated “Level 2” or “Level 3” by the CDC in the last 14 days;
* Are not aware they’ve had direct contact with anyone who has been diagnosed with Coronavirus;
* Are not currently subject to any mandatory quarantine;
* Have not had a fever or flu-like symptoms in the last 14 days.

Comcast says the technician will also wash his or her hands before and after every customer visit.

Kathryn, I don’t know if that alleviates your concerns. But I think it’s clear that Comcast is taking the Coronavirus quite seriously, and possibly, more seriously than any other pay TV operator right now, for obvious reasons.

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Have a question about new TV technologies? Send it to The TV Answer Man at [email protected] Please include your first name and hometown in your message.


— Phillip Swann